![]() ![]() ![]() Our purpose is to provide a system of addressing for all residences and businesses throughout the county. It may help to remember that the dispatcher is not there and cannot see what is happening, so they need the caller to “Paint a Picture” of the situation for them.įor more information about 911 and medical emergencies, there is a very informative Calling 911 With Medical Emergencies developed by the National Academy of Emergency Dispatch and the American Safety & Health Institute. We understand that emergencies are extremely stressful situations and that time is of great importance, however, the caller should try to remain calm when speaking with the dispatcher so that all the important information can be collected. When you call 911 to report a medical emergency, you should be prepared to answer questions concerning the situation such as the address or location of the emergency, a phone number at the location, and pertinent information concerning the patient and the problem that is occurring. Our center is an enhanced 911(E-911), which means when calling 911 our system automatically associates your physical address with your telephone number. EMD relies on a series of questions that assist personnel with obtaining the correct medical problem the patient is experiencing, the severity of the problem, and the ability to provide aid to the patient by phone if necessary. The system used by Swain County has been found to be successful and effective and is used by emergency agencies worldwide. Emergency Medical Dispatch (EMD) is a system of protocols based on medical priority. We also work with other agencies in the area such as SAFE, Department of Human Services, Angel Home Health, Great Smoky Mountain National Park, North Carolina Highway Patrol, Tennessee Valley Authority, North Carolina Forest Service, US Forest Service, and surrounding counties.Īll Swain County 911 Dispatchers are certified as Emergency Medical Dispatchers. We dispatch for 3 fire departments, 2 law enforcement agencies, 1 rescue squad, and 1 EMS service. Office Hours: – 8:00 am – 5:00 pm Monday – Friday Misty Tabor – Emergency Communications – 911 Director Go to Employment, Job Openings, to locate job information and an Online Job Application. Providing Citizens With 24 Hour a Day Emergency Assistanceĭispatch is now hiring. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |