It is a week that should be set aside so everyone can be made aware of their hard work and dedication. This week-long event, initially set up in 1981 by Patricia Anderson of the Contra Costa County Sheriff’s Office in California, is a time to celebrate and thank those who dedicate their lives to serving the public. The National Public Safety Telecommunicators Week website states:Įvery year during the second week of April, the telecommunications personnel in the public safety community, are honored. At the end of the week, we have an awards ceremony and then we end the week with a barbecue,” said Young. Then, we different agencies that bring us food each day. While they take their job seriously, they do take time to celebrate the week. We get to showcase the people who have actually make contributions and excelled.” Then it was suggested, since there's a week set aside (for dispatchers), maybe take advantage of that. Karen Young is the 911 director for the dispatch center in Great Falls she said having a week dedicated to recognizing dispatchers is important: "Years ago, we used to be part of the police department's recognition week. Turns out, those people were watching 'The Walking Dead,'” Ingold recalled. One in particular was the person that called in that there were gunshots and screaming going on. But then there's also the funny ones that come up. "There's been several occasions that have definitely affected you and you go home, the sad ones. Ingold said the job can be stressful, but is also rewarding and, at times, humorous. Then, we do double duty and we dispatch the resources to the calls,” said dispatcher Peter Ingold. Calls for service for law enforcement, fire, medical. "We answer all 911 calls coming in and then the non-emergency calls coming in. You may not often think about them, but they're always there, performing a vital role in keeping the community safe. GREAT FALLS - April 11-17 is National Telecommunicators Week, a week dedicated to highlighting the work of 911 dispatchers.
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